Privacy Policy and Cookies - 22-02-2022

Privacy Policy

Elevenscout, owner of the elevenscout.com website, platform.elevenscout.com platform, 21platform.elevenscout.com platform and respective mobile applications, hereinafter referred to as the Company, is aware of the implications and of its responsibility to comply with the changes introduced in terms of protection of personal data through the General Data Protection Regulation, approved by Regulation (EU) 2016/679, of 26 April 2016, namely with effect from 25 May 2018.

The Company therefore assumes the commitment to guarantee the protection of all personal data made available to it, having in this sense adopted several security measures, of a technical and organizational nature, in order to protect personal data against any form of illicit treatment.

The Company also assumes the commitment to continuously improve the set of procedures and techniques implemented for the protection of personal data, also counting on all the suggestions that the users of this site send us to this end.

This Privacy Policy applies exclusively to the processing of personal data by the Company collected through its website: elevenscout.com, platform.elevenscout.com platform, 21platform.elevenscout.com platform and respective mobile applications or commercial and promotional actions.

1. Purpose of treatment

Personal data is collected exclusively for the following purposes:

  • Reply to the contact request;
  • Commercial management;
  • Improvement or personalization of our services;
  • Sending newsletters and other promotional actions. Customers can unsubscribe from the email newsletter service by clicking on the newsletter link we send you by email;
  • In cases where their conservation is legally mandatory or is necessary for the performance of the contract.

2. Personal data collected

The data collected regarding name, e-mail address, telephone number, nif, address, ip are used for the purposes set out in this policy, and can be obtained through:

  • Website contact form;
  • Face-to-face collection;
  • Registration forms;
  • Subscription or purchase process.

3. Consent

Before the first promotional message or newsletter is sent, the data subject's express consent will be requested to send this type of message.

This consent will be requested via email and the data subject will only receive messages if he responds positively. If the answer is no, your data will be deleted.

4. Data retention period

The personal data collected will be kept as long as there is consent from the holders, in the personal data in which their collection requires their consent, and all others will be kept as long as their conservation is legally mandatory or is necessary for the performance of the contract.

5. Personal data sharing

The personal data collected may be shared for hosting and backup on servers located in Portugal and only by the Company.

6. Rights of holders

To access, correct, add, update, delete or change the consent of communications, the holder must contact the Company via email info@elevenscout.com. These requests will be dealt with as soon as possible.

You can also use this form of contact for any clarification or suggestion about these Privacy Policies.

7. Links to external websites and APIs

The elevenscout.com website, 21platform.elevenscout.com platform and respective mobile applications may contain links to third party/partner websites and APIs. The referred sites are not under the control of the Company, therefore, it is not responsible for the content of any of these sites. It is recommended that users of the Company's website, when accessing other websites, consult the pages that, within those websites, refer to their own privacy policies.

8. Cookies

When browsing the Company's website, cookies are used which, however, do not collect information that identifies the user. Generic information is collected, namely how users arrive and use the sites. The information collected is used for the purpose of controlling the number of visits and statistical studies, as well as to ensure that the website works correctly and to facilitate navigation and improve the user experience.

The use of cookies allows the navigation of the website to be constantly optimized in order to provide a high quality experience that also exceeds the quality obtained in the previous visit by the user.

More information about Cookies can be found below in the Cookies Policy.

9. Amendment of Privacy Policies

These Privacy Policies may be amended or revised, without prior notice, due to legislative or regulatory requirements in accordance with the law in force. All significant changes to these Privacy Policies will be duly communicated to users on the Company's website.

As these Privacy Policies may be revised at any time, in accordance with the criteria described above, the Company recommends that its users review them periodically.

The modified Privacy Policies will take effect from the revision date, which date will be visible on the Home page.

Cookies Policy

1. Introduction

This website uses Cookies only for the purpose of improving and optimizing the experience of its users.

2. What are Cookies?

These are very small files that contain information relevant to browsing this site. These files are loaded by the device used to access this website (smartphone, computer, tablet, etc.) through the web browser during the user's visit to the website.

Cookies allow:

  • Ensure the correct functioning of the web pages;
  • Save user preferences (eg chosen language, font size, etc);
  • Obtain information about the browsing experience provided to the user;
  • Obtain anonymous statistical information about the pages visited by users, time spent on the site.

Purposes of using Cookies

The purposes of using Cookies on this website are:

  • Ensure it works properly;
  • Facilitate navigation and improve user experience.

The use of cookies allows site navigation to be constantly optimized in order to provide a high quality experience that exceeds the quality obtained in the previous visit by the user.

Typology and functionality

According to their permanence, cookies can be divided into two types:

Session cookies:

  • They expire the moment the web browser window is closed. They are used to link user actions during the session.

Persistent cookies:

  • They expire when their task or function is fully performed, their validity expires or they are manually removed by the user. They will be reactivated on each visit to the site.

According to their purpose, they can be further classified as follows:

Strictly necessary or essential:

  • These are essential cookies for the website to function. They are responsible for ensuring the correct functioning and visualization of the site. They are activated in response to user actions such as the login procedure or filling out forms.

Performance

  • Dedicated to collecting statistical data about the performance of the site. No user data is collected, only parameters of possible errors or performance of new features that may be or have been implemented on the site.

Functionality:

  • They are mainly used to support the website's features, being able to memorize some user information, such as the chosen language, customization of the customer area, etc.

Advertising or specific target:

  • They are used to record the pages that the user has viewed and the links that he has followed, in order to provide the user with the most relevant or interesting advertising content. This information may be shared with third parties and used to assess the success rate of advertising campaigns.

Note: Any third party website may contain this type of cookies over which we have no control.p>

Block the use of Cookies

If the user wishes, he can disable the cookie functionality of the web browser or limit the use of cookies to a particular service.

Usually, all changes at the web browser level regarding the way cookies are used and/or accepted can be made in the “Options” or “Browser Preferences” section.

In addition to the means described above for the different internet browsers, the user may also use specific tools for handling cookies.

6. Consequences of blocking Cookies on this website

When the cookies used on this site are partially or completely blocked, some features and/or services may no longer function correctly or behave differently than expected (eg, user preferences or client area preferences not being saved or loaded correctly).

If the user blocks the use of Cookies on this site, it is very likely that he will no longer be able to access certain parts of the site or that his browsing experience on the site will degrade considerably.

7. Additional Warranties and Revocation of Acceptance

The company. is not responsible for the content and veracity of the privacy policies of any third party components that are included in this site.

The use and registration of cookies on this website may be subject to the acceptance of Cookies by the user during their visit to this website, the installation or updating of the web browser used. This acceptance can be revoked at any time through the content and privacy configuration options already mentioned in point 4 of this policy.

8. Change of Cookies Policy

The Company reserves the right to modify this Cookies Policy according to legislative or regulatory requirements in accordance with the law in force.

All significant changes to this policy will be duly communicated to site users.

Since this Cookie Policy can be revised at any time, according to the criteria described above, the Company recommends that its users review the Cookie Policy periodically in order to be informed about the Cookie Policy in force.

The modified Cookie Policy will take effect from the revision date, which date will be visible on the Home page.

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